Shipping policy

Processing Time

• All orders are processed and shipped within 7 business days from the date of purchase.

• You will receive a confirmation email with tracking details once your order has been dispatched.

Delivery Times

• Delivery times vary depending on the courier and the shipping method selected at checkout.

• Estimated delivery dates are provided by the courier and are not guaranteed.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and the shipping method selected.

• All purchases made outside of the UK are the responsibility of the buyer for any import duties or taxes due upon delivery.

Delays & Responsibility

• Sneaky HQ is not responsible for delays caused by couriers, customs, or circumstances beyond our control.

• Please ensure your shipping address is entered correctly, as we are not liable for orders sent to incorrect addresses.

Lost or Damaged Packages

• If your order is lost or arrives damaged, please contact us at info@sneakyhq.com within 7 days of delivery so we can work with the courier to resolve the issue.